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Baseball-TradingPins.com Guarantees, Terms and Conditions
Baseball-TradingPins.com was founded on the knowledge that satisfied customers are the reason for our success.
We back every trading pin we sell with outstanding customer service and our 100% quality guarantee.
Every trading pin we produce is created by a team effort. You are a very important member of the team.
We depend on you to supply the information necessary to create the specific trading pins you want. To have a successful transaction, both you and Baseball-TradingPins.com have responsibilities. For your convenience, we have listed these responsibilities below. Please take a few minutes to review them, as these are the terms and conditions of our sales.
Please feel free to contact us if you have any questions.
Baseball-TradingPins.comis responsible for:
Standing behind our products 100%.
Baseball-TradingPins.com backs up every order with our 100% Quality Guarantee. We will replace, at no added cost to you, any trading pin that is found to have defects in either workmanship or materials.
Giving you accurate information.
Before production of your trading pins begins, we will email to you a digital proof of your trading pin design. This proof is an exact representation of what the final product will look like. This is your opportunity to make any necessary changes or corrections before production begins.
Confirming your order.
After you approve the digital proof, and still before we start production of your trading pins, you will receive an order confirmation notice via email. This notification will contain specifications of your order including type, size, quantity, colors, and approximate delivery date. Production will begin once you return this confirmation to us.
Producing your order correctly and on time.
Once we have obtained your approval on both the digital proof and the order confirmation, we will produce your trading pins within 10 days, subject to the following restrictions:
We will do everything within our power to deliver your trading pins in a timely manner. HOWEVER, PLEASE NOTE THAT DURING THE TIME PERIOD BEGINNING MAY 1 AND ENDING JULY 20 BASEBALL-TRADINGPINS.COM MAKES NO GUARANTEE OF DELIVERY DATE OF ANY CUSTOM TRADING PIN ORDER.
IT IS YOUR RESPONSIBILITY TO ORDER YOUR PINS IN A TIMELY MANNER to avoid potential production or shipping delays due to circumstances beyond the control of the employees of baseball-tradingpins.com and/or our manufacturers and affiliates.
Furthermore, Baseball-Tradingpins.Com reminds you that once your order is placed, IT CANNOT BE CANCELLED FOR ANY REASON, our production time guarantee DOES NOT APPLY during the peak period of trading pin ordering as designated above.
FINALLY, BASEBALL-TRADINGPINS.COM WILL MAKE NO DELIVERY GUARANTEE EITHER VERBALLY OR IN WRITING FOR ANY TRADING PINS ORDERED BETWEEN MAY 1 AND JULY 20 OF ANY CALENDAR YEAR.
Your order will be shipped via FedEx Air, at no additional cost to you, directly to the address you specify.
Listening to you! We want your buying experience with us to be the best you have ever had when buying baseball trading pins! If you have concerns, questions, or compliments, we’re always happy to hear from you. Phone us toll free at our number on the website or contact us via email.
You are responsible for:
Legal Ownership of any and all logos, trademarks and copyrights
By your submission of your design to Baseball-TradingPins.com, you warrant that you have the legal right to reproduce or have reproduced any logos or other images associated with your order. You also certify that the production of any images you submit does not infringe on any other individual’s or company's rights.
Giving due attention to the proof provided. Once you receive the digital proof of your trading pins, review it in detail. Please give special attention to the design, the spelling and grammar, and the colors. Once you have made any needed changes to your proof, return it to us by email. This is your signal to us that you approve all aspects of the proof.
NOTE: We use the Pantone PMS color matching system. Because different computer monitors have variations in the way they display colors, it is important that you indicate your color choices using Pantone PMS numbers. For additional information, visit Pantone site at www.pantone.com. We strongly recommend you consult PMS color books available at most art supply stores and some libraries if you have ANY questions about the colors of your design. All PMS numbers will be listed on the bottom of your proof for easy verification.
Review the details of your order confirmation.
Once you have returned the proof to us, we will send you an order confirmation. Again...Please review ALL the information carefully.This will be your last opportunity to make any changes to your order before production begins. If all the information is correct, return it to us and we will begin the production process. NOTE: Once an order has been approved and confirmed, it may not be
canceled for any reason.
Providing correct shipping information. Your order will be produced and shipped within 10 days, subject to the exceptions and restrictions noted above. We cannot be held responsible for delays in shipping caused by inaccurate address information, U.S. Customs procedures, the misrouting of your package by FedEx or undeliverable shipping addresses.
Reviewing your product.
Once you receive your order, you have 14 days to review the product and contact us if you find any defects. Please provide a brief emailed description of any claimed defects, and digital photos of those defects to us will be required. If your order is shipped to a third party, YOU (the person who placed the order) are responsible for contacting us in the event of any defects.
All orders are final. Due to the custom nature of the trading pins we manufacture, all sales are final. Once an order has been placed, it may not be canceled for any reason. Baseball-TradingPins.com does not issue refunds. As mentioned previously, we will replace any trading pins that contain defects in materials or workmanship. All issues must be received in writing within 30 days of receipt of the product, along with photos of the issues.
In the event that a legal dispute arises, it is agreed that the venue for such dispute is Marion County, Florida, USA. Should the dispute pertain to the illegal use of copyright or trademark infringements, you agree to defend the claim at your sole expense. You agree to pay any damages and costs assessed against Baseball-TradingPins.com as a result of such a lawsuit or proceeding. You also agree to hold Baseball-TradingPins.com harmless in such a lawsuit or proceeding.
All trading pins displayed on this website containing corporate logos or registered trademarks are shown only to illustrate the reproduction capabilities of Baseball-TradingPins.com. Purchase of merchandise from Baseball-TradingPins.com DOES NOT in any way, shape or form grant you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.
As per our Guarantees, Terms and Conditions, and the pages of our website, please know that there are no cancellations of orders. Your product is custom made exclusively for you and cannot be marketed to others.
For stock pins only, should you require a return, please contact our Customer Care department for approval. Any returns will be charged a 50% restocking fee and the shipping and handling charges for any returns are the responsibility of the customer. No returns will be accepted without prior approval of a member of our Customer Care department.
Thank you for your business! We look forward to serving you, now and in the future!